Returns & Exchanges
At Chalkys, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return window for all items in their original condition. Whether you have changed your mind or received a faulty product, our team is dedicated to ensuring a smooth and transparent exchange or refund process.
Initiate Your Request
Log in to your account and navigate to the order history section to select the items you wish to return and receive a unique Return Authorization number.
Pack Your Items
Securely place the items in their original packaging, ensuring all tags and accessories are included to prevent damage during transit.
Ship the Package
Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location or schedule a home pickup.
Receive Refund or Exchange
Once our warehouse team inspects your return, we will process your refund to the original payment method or dispatch your replacement item within 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing